We are hiring Customer Support Representatives at Avikkart.

• A customer service representative should be able to interact with a customer and immediately get the context of their problem

• Support agents should have sound knowledge of the product/service which will help them suggest a solution to the customer right away

• If the issue the customer is facing is beyond the immediate scope of the support rep, they should learn to escalate the problem to the right internal team(s) and follow up with them regularly for updates on the progress.

• Job Type: Full-time

• Schedule:Day shift

• Education: Higher Secondary(12th Pass) (Required)

• Experience: Freshers can apply; 1 year exp (Preferred)

• Language: Fluent English, Kannada & Hindi.